Canstar Blue is a customer satisfaction research and ratings business with the core purpose of helping consumers make better purchasing decisions. Based on independent research, more than 42,000 Kiwis have rated their customer satisfaction across more than 45 different categories. Canstar Blue NZ has just completed its annual customer satisfaction survey on Heat Pumps in New Zealand. This involved questioning nearly 600 heat pump users about their customer experience and satisfaction with their heat pumps across several factors. These included reliability, ease of use, ease of installation, value for money, after sales service, functionality, quietness and Overall Satisfaction.
This year Toshiba has out-performed all its competitors in this research and has been awarded our Most Satisfied Customer Award 2015 for Heat Pumps.
Toshiba Heat Pumps have been consistently improving in the market both in terms of its innovations over the years but also on reliability and performance at low ambient.